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Effective Date: September 19, 2026

These Terms & Conditions (“Terms”) apply to services provided by Bin Bandits LLC (“Bin Bandits,” “we,” “us,” or “our”), including Residential Bin Valet, Bin Cleaning, Apartment Trash Valet, and other services agreed to in writing.

By purchasing, scheduling, requesting, accepting, or using services from Bin Bandits, the customer agrees to these Terms and any service-specific pricing, schedule, or other terms confirmed by Bin Bandits.

1. Service Approval and Availability

Submission of a service request does not guarantee acceptance or availability.

Bin Bandits may review the service address, route availability, collection schedule, property access, number of bins, service requirements, and other relevant information before confirming service.

Service begins only after Bin Bandits confirms the customer's service, pricing, schedule, and start date.

Bin Bandits reserves the right to decline or discontinue service when a property, location, requested service, or condition cannot reasonably or safely be serviced.

2. Residential Bin Valet

Residential Bin Valet provides scheduled can-to-curb and return service.

The standard Residential Bin Valet plan is $29.99 per month for up to two residential bins, unless a different price is confirmed with the customer.

Bin Bandits will move eligible bins from their normal agreed storage location to the designated collection area before scheduled collection and return them after collection.

Additional bins may be serviced for $4.99 per month per additional bin, unless otherwise agreed.

Additional service days, extended-distance service, unusual access requirements, or other add-ons may result in additional charges. Any additional recurring charge will be disclosed before being added to the customer's service.

Customers are responsible for providing accurate trash and recycling collection schedules and notifying Bin Bandits of known permanent changes.

Bin Bandits does not control municipal or private waste collection providers and is not responsible for collection delays, missed collections, changed collection times, rejected bins, or other actions of a third-party waste hauler.

3. Recurring Bin Valet Service and Billing

Residential Bin Valet is a recurring monthly service and will continue until canceled in accordance with these Terms.

Recurring charges, the billing frequency, and cancellation procedure will be disclosed to the customer before recurring service begins.

Customers are responsible for maintaining a valid payment method and paying charges associated with their selected service.

Where applicable, Bin Bandits will provide disclosures, acknowledgments, cancellation procedures, and notices required by law for recurring or automatically renewing services.

North Dakota law requires qualifying automatic-renewal offers to disclose renewal terms clearly and provide a simple cancellation method, among other requirements.

4. Residential Bin Valet Cancellation

Customers may cancel Residential Bin Valet by contacting Bin Bandits before their next billing date.

Cancellation stops future billing after the effective cancellation date.

Payments that have already been processed are generally non-refundable, and service may continue through the end of the customer's already-paid service period.

This policy does not limit any refund or cancellation right required by applicable law.

Bin Bandits may discontinue recurring service for nonpayment, repeated inability to access bins, unsafe conditions, abuse of service, violation of these Terms, or other reasonable business or safety reasons.

5. Bin Cleaning

Standalone Residential Bin Cleaning is currently offered as a one-time service at:

1 bin — $29.99

2 bins — $49.99

Recurring monthly or every-other-month Bin Cleaning is available only when bundled with Residential Bin Valet, unless Bin Bandits agrees otherwise in writing.

Pricing and cleaning frequency for a bundled plan will be confirmed before recurring service begins.

Bins must be substantially empty and reasonably accessible at the confirmed cleaning time.

Customers must remove loose personal property and materials that should not be pressure washed or handled by Bin Bandits.

Bin Bandits may decline to clean bins containing hazardous substances, chemicals, paint, oil, medical waste, needles or sharps, hot materials, excessive animal waste, construction debris, or other materials that create an unreasonable health, safety, environmental, or equipment risk.

6. Bin Cleaning Results

Bin Cleaning is intended to reduce ordinary dirt, grime, residue, buildup, and odors.

Bin Bandits does not guarantee that every stain, discoloration, odor, residue, scratch, or other condition will be completely removed.

Older bins, damaged bins, porous materials, deeply embedded stains, and long-term contamination may not return to a like-new condition.

Bin Cleaning is not represented as sterilization or as a guarantee that a bin will be completely free of bacteria, allergens, insects, or microorganisms after service.

7. Bin Cleaning Refund and Missed-Service Policy

Payments for completed Bin Cleaning services are non-refundable except when otherwise required by law.

A Bin Cleaning payment may also be non-refundable when Bin Bandits arrives for a confirmed appointment ready and able to perform the service but cannot do so because the customer's bins are unavailable, inaccessible, full, contain prohibited materials, or otherwise fail to meet the agreed service requirements.

If Bin Bandits cannot perform a confirmed service for reasons within our control, we may reschedule the service, issue an appropriate credit, or provide a refund as appropriate.

8. Apartment Trash Valet

Apartment Trash Valet provides scheduled collection of eligible household trash from participating apartment units or designated collection locations and transportation to the property's designated dumpster or waste collection area.

Service days, pickup frequency, pricing, participating units, service hours, and property-specific requirements will be established with the property owner, manager, association, resident, or other authorized customer.

Trash must be properly bagged, tied, and reasonably safe to handle.

Unless specifically agreed otherwise, Apartment Trash Valet does not include collection of:

Loose or unbagged garbage
Hazardous or chemical waste
Paint, oils, solvents, or flammable materials
Needles, sharps, medical waste, or biohazardous materials
Hot ashes or burning materials
Construction or demolition debris
Furniture, appliances, mattresses, or other bulky items
Excessively heavy or leaking bags
Items prohibited by the property's waste provider or applicable law

Items outside normal Apartment Trash Valet service may be refused or may require a separately approved service and charge.

9. Customer Access Responsibilities

Customers must provide Bin Bandits with safe and reasonable access to bins, trash, and service areas.

Customers must disclose gates, locks, access codes, stairs, steep slopes, pets, restricted areas, unusually long walking distances, or other conditions that may affect service.

Customers are responsible for keeping walkways, driveways, bin storage areas, and collection areas reasonably clear and safe.

Bin Bandits may delay, modify, or skip service if access is blocked or conditions are unsafe.

Customers should notify Bin Bandits promptly if access instructions change.

10. Snow, Ice, Severe Weather, and Unsafe Conditions

Customer and worker safety takes priority over completing service on a particular day.

Snow, ice, blizzards, extreme temperatures, blocked roads, unplowed properties, severe weather, emergency conditions, or other hazards may cause service to be delayed, rescheduled, modified, or skipped.

Bin Bandits will make reasonable efforts to provide service when conditions permit but cannot guarantee normal service times during severe weather or other conditions outside our reasonable control.

11. Collection Schedule Changes and Holidays

Trash and recycling schedules may change because of holidays, weather, municipal operations, private hauler decisions, emergencies, or other circumstances.

Customers should notify Bin Bandits when they become aware of changes affecting their scheduled service.

Bin Bandits may adjust service timing when necessary to accommodate known collection changes.

12. Property and Bin Condition

Customers are responsible for informing Bin Bandits of existing damage or unusual conditions involving bins, gates, fences, driveways, walkways, or other property that could reasonably affect service.

Bin Bandits will use reasonable care while performing services.

Bin Bandits is not responsible for ordinary wear and tear, pre-existing damage, deterioration, defects, or damage resulting from conditions outside Bin Bandits' reasonable control.

Nothing in these Terms excludes or limits responsibility where such an exclusion or limitation would be prohibited by applicable law. North Dakota law restricts contractual provisions that attempt to exempt a party from responsibility for fraud, willful injury, or violations of law.

13. Pets and Animals

Customers must reasonably secure pets or other animals that could interfere with safe service.

Bin Bandits may skip or delay service if an animal presents a safety concern or prevents reasonable access to the service area.

14. Pricing and Additional Charges

Current prices may be displayed on the Bin Bandits website, request forms, quotes, invoices, service agreements, or other written communications.

The price confirmed for the customer's service will control if it differs from general website advertising.

Additional charges may apply for additional bins, additional service days, extended distances, unusual access, excessive handling, special requests, or services outside the standard scope.

Bin Bandits will disclose and obtain approval for new recurring charges before adding them to a customer's recurring service.

Applicable taxes, fees, or other legally required charges may be added where required.

15. Payment

Payment is due according to the billing arrangement confirmed for the service.

The customer authorizes Bin Bandits and its payment processor to charge the approved payment method for authorized service charges.

Failed or declined payments may result in delayed or suspended service until the account is brought current.

Bin Bandits may pursue unpaid amounts permitted by law.

16. Missed, Delayed, or Skipped Service

A service may be delayed or skipped because of unsafe conditions, inaccessible bins, incorrect customer information, collection-provider changes, severe weather, emergencies, vehicle or equipment issues, road closures, or circumstances outside Bin Bandits' reasonable control.

Customers should contact Bin Bandits promptly if they believe a scheduled service was not completed.

Bin Bandits may, depending on the circumstances, provide a return visit, reschedule, account credit, or other reasonable remedy.

17. Customer Information and Communications

Customers are responsible for providing accurate contact, service-address, collection-schedule, and access information.

Bin Bandits may contact customers regarding scheduling, service updates, billing, access issues, weather delays, collection changes, and other service-related matters.

Marketing communications will be handled separately from necessary service communications and subject to applicable consent requirements.

18. Electronic Communications and Agreements

Customers may receive or accept agreements, notices, invoices, service confirmations, and other records electronically.

North Dakota law generally recognizes electronic records, electronic signatures, and electronic contracts when applicable requirements are satisfied.

Customers should retain copies of any service confirmation, recurring billing authorization, invoice, or other important communication provided electronically.

19. Changes to Services or These Terms

Bin Bandits may update service offerings, service areas, pricing for future services, operating procedures, or these Terms from time to time.

Changes will not retroactively alter amounts already earned for completed services.

When a material change affects an existing recurring arrangement, Bin Bandits will provide any notice required by applicable law before the change takes effect.

20. No Guarantee of Third-Party Services

Bin Bandits is independent of municipal sanitation departments, private garbage haulers, recycling providers, apartment waste contractors, and other third-party collection providers unless expressly stated otherwise.

Bin Bandits cannot guarantee that a third-party provider will collect a bin or accept its contents.

21. Governing Law

These Terms and services provided by Bin Bandits will be governed by applicable federal law and the laws of the State of North Dakota, without limiting any rights that applicable law does not permit the parties to waive.

22. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will remain effective to the extent permitted by law.

23. Entire Service Terms

These Terms, together with any applicable quote, service confirmation, invoice, recurring-service authorization, property-specific agreement, or other written agreement between the customer and Bin Bandits, constitute the applicable terms of the customer's service.

If a service-specific written agreement expressly conflicts with these general Terms, the service-specific provision will control for that particular service to the extent permitted by law.

24. Contact Bin Bandits

Questions regarding these Terms, service changes, cancellations, or customer accounts may be directed to:

Bin Bandits LLC

Phone: (701) 575-6998

Email: binbanditsnd@gmail.com

Service Area: Bismarck–Mandan, North Dakota

You Relax. We Roll.

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